Carmen favours a vintage pinup style. Blood red curls frame a porcelain face, and colourful tattoos drape her arms. At work she is efficient and no nonsense, running a tight ship. She plays the game with patrons but rarely takes an outside interest in Kallisti's clients. With her employees she is tough but clearly cares for their welfare, dispensing with the professional mask of the seductress she uses for work -- and in fact she will often go out of her way for Kallisti's misfits (it's not unheard of for people to board in the rooms upstairs). Much like Ori she has something of a soft spot for the underdog; most of Kallisti's employees are in some way "unusual" and many are second chancers, and for that reason it's unlikely she would ever willingly give up the job, despite threats to the contrary. She tolerates banter, sly and sometimes sarcastic with her humour. Few know much about her history, but she grew up poor, Moscow born. Kallisti is family to her, and she is fiercely loyal, but whilst the club is open she's the boss and expects to be treated as such.